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soulsolarconsult
Level 1

I have signed up to quickbooks UK version – who knows how – and I need a Australia account. I can't register with my email as it's tied to the UK one. How do I just delete everything and start again? There is no billing option on the gear icon

 
2 Comments 2
Mark_R
Moderator

I have signed up to quickbooks UK version – who knows how – and I need a Australia account. I can't register with my email as it's tied to the UK one. How do I just delete everything and start again? There is no billing option on the gear icon

I've got you covered, @soulsolarconsult.

 

It seems that you've signed up for a trial account that's why there's no billing option from the Gear icon. In this case, you'll need to cancel your trial subscription for the UK version of QuickBooks Self-Employed (QBSE). Then, sign up for the AU version so you can start over again.

 

Before anything else, let's first change the email address used in the UK version. This way, you can use your email without an error when signing up for the AU version. Here's how:

 

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click the Gear icon, then select Intuit Account.
  3. On the Intuit Account Manager page, go to the Sign-in & security tab.
  4. Select Email address and change it with a new one.
  5. Click Save.

 

Once done, you can proceed with canceling the UK version. Please be guided with the steps below:

 

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click the Gear icon at the top right.
  3. Select Cancel Trial.

 

After canceling your trial account, you can now sign up for the AU version of QBSE using your email. You can check out this link to know about the pricing.

 

You might want to learn more about the basics of QBSE. Here's an article you can read for more information: QuickBooks Self-Employed Overview.

 

Please post a reply below if you need further assistance managing your QuickBooks Self-Employed account. I'll be more than happy to assist you again. 

Fiat Lux - ASIA
Level 15

I have signed up to quickbooks UK version – who knows how – and I need a Australia account. I can't register with my email as it's tied to the UK one. How do I just delete everything and start again? There is no billing option on the gear icon

@soulsolarconsult 

Open QBSE AU version with another email address for the time being. Then contact Support to ask removing your email address on  your QBSE UK account and changing your email address on QBSE AU account.

https:// quickbooks.grsm.io/Australia

 

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