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cuchumapools
Level 1

I have the QBs Self-Employed Tax Bundle paying $35/month. However, my discount to file at checkout is not applied. Has anyone else experienced this?

I have been on the QuickBooks Self-Employed Tax Bundle for three years, currently paying $35/month. My plan explicitly states that it includes both QuickBooks Online features and federal and state tax filing through TurboTax. However, every year when I finish entering my data, TurboTax asks me to pay extra to file. In the past, I’ve paid it just to get it done, but I’ve realized I shouldn't be charged at all. Has anyone else experienced being charged for filing while on the Tax Bundle? Is there a specific "trick" to linking the accounts so the fee shows as $0? Does anyone have experience getting a reimbursement for the extra filing fees paid in previous years? I want to resolve this before filing this year. Any advice is appreciated!

1 Comment 1
EduardA
QuickBooks Team

I have the QBs Self-Employed Tax Bundle paying $35/month. However, my discount to file at checkout is not applied. Has anyone else experienced this?

Welcome to the Community, @cuchumapools. I highly recommend contacting our Live Support team to get to the bottom of this and ensure you aren't charged again this year.

 

  1. Sign in to your QuickBooks account.
  2. Click the Help (?) icon located in the top-right corner.
  3. Click the Contact Us button below to connect with an expert.
  4. Enter a brief description of your concern, then hit Continue.
  5. Select either the Chat or Callback option. Be sure to check their support hours for availability.

Should you have any other concerns, feel free to reply to this thread.

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