I have the Quickbooks Self-Employed/ TurboxTax bundle. I already sent my info from QBSE to TurboTax (I pulled it in from TT). Why am I being asked to pay?

jelpern2 · ‎March 23, 2020

Additionally, the screen before the payment options (the one that says, "Great news! You're getting a total refund of $XXXX", says it is $200 to file, but then on the payment options screen it describes Pay with your federal refund as, "Don't worry about pulling out your wallet. We'll simply deduct the $40 fee from your federal refund and send the balance to your bank account." No explanation is given for where this $40 number came from.

katherinejoyceO · ‎March 23, 2020

Hi there, @jelpern2.

Welcome to the Community. To clarify, QuickBooks Self-Employed bundled subscription will waive the federal filing fees, plus one free state.

To make this work, ensure you used the same username and password as you log in to both your QuickBooks Self-Employed and TurboTax Self-Employed accounts. Please note that changing the login credentials of one account to match the other won't work.

At this point, I'd suggest you work on with our QuickBooks Self-Employed Support through chat. They have the right tool to pull up your account securely and help you send your data to TurboTax.

For more information and to help you prepare for your annual tax, refer to these links:

Let me know if you have additional questions. We're always here to guide you. Stay safe.

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I have the Quickbooks Self-Employed/ TurboxTax bundle. I already sent my info from QBSE to TurboTax (I pulled it in from TT). Why am I being asked to pay?

I have the Quickbooks Self-Employed/ TurboxTax bundle. I already sent my info from QBSE to TurboTax (I pulled it in from TT). Why am I being asked to pay?

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