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I have tried to update payment info credit card but always same error: "Something's not quite right, un unexpected error has ocurred. please try again". Need help, please.

 
1 Comment
QuickBooks Team

Re: I have tried to update payment info credit card but always same error: "Something's not quite...

I'll make sure you get the help you need to update your card details on file, Ana.

 

This error could be triggered by a full cache in your browser. We can do the basic browser troubleshooting steps and see if this will be fixed.

 

Please log in to QuickBooks in a private window. This is a good way to check browser issues. If you can update your payment details, you can go back to your regular browser and clear its cache. If you still can't do it, please try other browsers like Edge, Chrome, Firefox, or Safari to isolate the case.

 

Alternatively, you can contact our phone or chat agents to update your payment details.

  1. Click on Help and choose Contact us.
  2. Enter a summary of your concern and click Let's talk.
  3. Choose from Chat or Get a callback.

You can always post back if you need anything else.

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