Hello, Tvasquez. Let’s perform a few troubleshooting steps to resolve the issue and help you switch to the desktop version when using the QuickBooks Online desktop app.
First, if you haven’t already, uninstall and reinstall the QuickBooks Online desktop app. This process may restore the toggle option to switch to Desktop View. If the issue continues even after these steps, I recommend contacting our Live Support team for further assistance. They can securely access your account and investigate why the toggle option for Desktop View is not visible. You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
Feel free to reach out to us again if you have any additional questions. The Community team is always here to assist you!
