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I installed qb on new computer not all data transferred .Do I need to uninstalled and do procedure again?

I installed qb on new computer not all data transferred .Do I need to uninstalled and do procedure again?

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QuickBooks Team

Re: I installed qb on new computer not all data transferred .Do I need to uninstalled and do proc...

Hello there, @fuzzy.

 

I'm glad you've reached out to the QuickBooks Community. Let me help share some insights about moving company file to another computer. 

 

When moving the entire QuickBooks data folder, make sure to restore the correct company file to transfer all the data to the new computer. 

 

To restore a backup company file, here's how:

  1. From the File menu, select Open or Restore Company.
  2. Select Restore a backup copy and select Next.
  3. Choose Local Backup and then select Next.
  4. From the Look In drop-down, choose the location of the backup file.
  5. Select the backup file from the folder. The file name should appear as [Company Name].qbb.
  6. Select Open and then select Next.
  7. From the Save in drop-down, choose the location where you want to save the restored file.
  8. In the File name field, type a new file name. The Save as type field will automatically populate QuickBooks Files (*.QBW).
  9. Click Save.
  10. Carefully read and respond to any messages that appear before restoration begins. 

For additional reference, you can check this article on how to move your company files to another computer.

 

If you need further assistance with the steps, I recommend contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a remote session.

 

Here's how to contact our technical support:

  1. Select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help Panel
  3. In order to route you to the correct support expert, we need to know what type of question you have.
  4. Click Continue.
  5. We’ll provide you a few options. You choose which one is best for you.

Please let me know how it goes by clicking the Reply button below. I'll be here to keep helping if you have any other concerns about moving company file. Have a great day. 

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