Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
veloanesthesia
Level 1

I keep getting "Somethings not working. Try refreshing the page and check back"How do I fix it?

Is QuickBooks down?

1 Comment 1
SheandL
QuickBooks Team

I keep getting "Somethings not working. Try refreshing the page and check back"How do I fix it?

We can perform a few steps to see if this is caused by a temporary browser or login session issue, Velo.

 

Please know that we're unable to confirm if there are similar issues related to your concern. The QuickBooks Community is a public platform, and we lack the resources to verify ongoing investigations.

 

To resolve the error message you've received, let's start by refreshing your browser. This helps clear incomplete or corrupted data and gives the page a fresh start. If that doesn't work, consider logging out of your account and then logging back in. This action will reset your current session and will help resolve this issue.
 
If the issue persists after performing the steps mentioned, I suggest reaching out to our Live Support Team. They have the tools to securely access your account and identify the root cause of the error. Here's how you can get in touch with them:
 
  1. On your QuickBooks account, click the (?) button.
  2. Go to the Search tab and type your question or topic to activate the Contact Us button.
  3. Click the Contact Us button, describe your concern in the What can we help you with? box.
  4. Once done, click Continue. 
  5. Choose how you'd like to connect with our experts.
 
To learn more about our support hours, please check this article: Get help with QuickBooks products and services.
 
Please don't hesitate to post or reply to this forum if you have other concerns. We're always here to help.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us