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barnes442
Level 1

I know I have 1099s to file, but QB keeps telling me I have none. And i cannot reach anyone for support.

Says "there are no vendors who match criteria."
4 Comments 4
Nobool
Level 1

I know I have 1099s to file, but QB keeps telling me I have none. And i cannot reach anyone for support.

Im having the same issue.

JenoP
Moderator

I know I have 1099s to file, but QB keeps telling me I have none. And i cannot reach anyone for support.

Let's make sure that you're able to see the file the forms with the correct data, Nobool.

 

There are a couple of reasons why a vendor or contractor payments does not show up when preparing 1099s. Aside from making sure they're tagged as eligible for 1099, you also need to make sure the payment has reached the annual $600 cash threshold.

 

You can follow these steps on how to verify the amounts:

 

  1. Go to Expenses menu, select Vendors or Payroll, and then click Contractors.
  2. Select Prepare 1099 and select Continue until you get to the window called “Check that the payments add up.”
  3. Click the arrow next to the filter icon at the top of the table and change the type of contractors to 1099 Contractors below threshold.

 

In addition, credit card payments are not reported in the 1099s. These payments will be reported by the financial institution and should not be included in the company's 1099 values. For more information on excluded payments see What payments are excluded from a 1099-NEC and 1099-MISC?

 

Additional details and troubleshooting steps are also discussed here: Fix Missing Contractors or Wrong Amounts on 1099s.

 

Let me give you additional articles in case you need more references about 1099s:

 

 

Reply to me or post another question if you need anything else. We'll make sure to offer our help anytime of the day. 

barnes442
Level 1

I know I have 1099s to file, but QB keeps telling me I have none. And i cannot reach anyone for support.

I've one all of that nothing works. 

JasroV
QuickBooks Team

I know I have 1099s to file, but QB keeps telling me I have none. And i cannot reach anyone for support.

Thank you for responding and providing an update with us, Barnes.

 

I'll make sure you get the best help possible so this can be resolved right away. I recommend contacting our support team. One of our live agents can look into your account and investigate this issue in a secure manner.

 

There, they can review your vendors' 1099 setup and suggest extra troubleshooting steps to resolve the issue. Here's how to contact them.

 

  1. Go to the (?) Help icon in your QuickBooks Online (QBO) account.
  2. Select the Search tab.
  3. Click Contact Us.
  4. Enter a brief discussion of your concern and click Continue.
  5. Select either Chat with us (if you preferred messaging) or Give us a call.

 

Please ensure to review their support hours to know when agents are available. This way, you'll be able to reach them whenever it's convenient for you.

 

When everything looks good, you can file your vendor's 1099 as soon as you're ready.

 

In case you wish to print a copy of their 1099s, you can utilize this article for reference: Print your 1099 forms.

 

You can always count on me to help you with anything else related to your vendor's 1099 or your QBO account. Have a great day and always keep safe

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