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lhuss
Level 1

I log into QB online remotely from my desktop and the screen is huge. How do I shrink to a normal size? All other programs are fine.

 
1 Comment 1
AldrinS
QuickBooks Team

I log into QB online remotely from my desktop and the screen is huge. How do I shrink to a normal size? All other programs are fine.

You've come to the right place, lhuss.

 

I have just the steps that'll help you shrink it to normal size.

 

To clarify, are you running QBO in Windows 10? If so, the steps below will guide you through the steps on how to correct the display issue:

 

Customizing display settings

  1. Press the Windows + X to open the Control Panel.
  2. Select Appearance and Personalization, and then Display.
  3. In the Change size of items section, click Set a custom scaling level.
  4. From the drop-down list, pick 100%, then hit OK. You can also drag the ruler right or left to adjust the setting.
  5. Click Apply, then sign out of your computer for the changes to take effect.

If you're using a different operating system, I would highly recommend following this awesome article for the corresponding steps: QuickBooks Desktop display issues

 

That should do it. With these resources, I'm confident that the display will look great when you log into QuickBooks Online from your desktop.

 

Please don't hesitate to reach out to me again if there's anything else I can help you with. I always got your back. Have a great day!

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