I'm trying to cancel my payroll subscription but every time I do an error message pops up
Welcome to the Community, @chadnix. I'm here to help you cancel your payroll subscription.
May I know the error message you received? It could be that you've encountered a browser-related problem.
In the meantime, we can use an incognito or a private browser in accessing your QuickBooks account. This will help us isolate this unexpected behavior. Use these keyboard shortcuts to open an incognito session: