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Level 1

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

 
6 Comments
QuickBooks Team

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

Thanks for sharing the error message you received on your end, cameronr@opcmia5.

 

I’m here to help you and ensure you’ll be able to import your QuickBooks Desktop (QBDT) company file to your QuickBooks Online (QBO) account.

 

Allow me to share some insights on how to get around the issue. The error you received pops up when you: 

 

  • Sign in to your company file or accountant toolbox
  • Register during QuickBooks installation
  • Send an invoice with QuickBooks Payments

To fix this, click No to close the error message window and update your QBDT. This way, we’ll ensure your software is pack with the latest features and fixes. Let me show you how:

 

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab. 
  4. Click Get Updates to start the download.
  5. When the download finishes, restart QuickBooks.
  6. Then accept the option to install the new release.

You can also check this article for more details about the process: Update QuickBooks Desktop to the latest release.

 

Once done, you can now export your company file to your QBO account. Before doing so, I suggest checking out this link to learn more about what data can be converted to QBO: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

 

Additionally, once you’re done exporting your file to QBO, run both financial reports from your QBDT and QBO to check if your accounts match. You can refer to this article for the complete steps and guidelines in moving your company file: Move your QuickBooks Desktop file to QuickBooks Online.

 

Let me know if you need further assistance in exporting your file to QBO. I’ll be around ready to assist you. Have a good one!

 

Level 15

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

cameronr@opcmia5 

Which QB Desktop year version do you have? If you are running an outdated one, try converting your data on the trial license of QBD 2021 prior to migrating to QBO. 

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Level 1

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

2021 Desktop Pro

Level 1

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

I received the error after trying to upload.

 

I had done the update, signed-out then in, the followed the menu and prompts.


@JasroV wrote:

Thanks for sharing the error message you received on your end, cameronr@opcmia5.

 

I’m here to help you and ensure you’ll be able to import your QuickBooks Desktop (QBDT) company file to your QuickBooks Online (QBO) account.

 

Allow me to share some insights on how to get around the issue. The error you received pops up when you: 

 

  • Sign in to your company file or accountant toolbox
  • Register during QuickBooks installation
  • Send an invoice with QuickBooks Payments

To fix this, click No to close the error message window and update your QBDT. This way, we’ll ensure your software is pack with the latest features and fixes. Let me show you how:

 

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab. 
  4. Click Get Updates to start the download.
  5. When the download finishes, restart QuickBooks.
  6. Then accept the option to install the new release.

You can also check this article for more details about the process: Update QuickBooks Desktop to the latest release.

 

Once done, you can now export your company file to your QBO account. Before doing so, I suggest checking out this link to learn more about what data can be converted to QBO: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

 

Additionally, once you’re done exporting your file to QBO, run both financial reports from your QBDT and QBO to check if your accounts match. You can refer to this article for the complete steps and guidelines in moving your company file: Move your QuickBooks Desktop file to QuickBooks Online.

 

Let me know if you need further assistance in exporting your file to QBO. I’ll be around ready to assist you. Have a good one!

 



@JasroV wrote:

Thanks for sharing the error message you received on your end, cameronr@opcmia5.

 

I’m here to help you and ensure you’ll be able to import your QuickBooks Desktop (QBDT) company file to your QuickBooks Online (QBO) account.

 

 

  1. Go to the Help menu.
  2. Select Update QuickBooks Desktop.
  3. Go to the Update Now tab. 
  4. Click Get Updates to start the download.
  5. When the download finishes, restart QuickBooks.
  6. Then accept the option to install the new release.

You can also check this article for more details about the process: Update QuickBooks Desktop to the latest release.

 

Once done, you can now export your company file to your QBO account. Before doing so, I suggest checking out this link to learn more about what data can be converted to QBO: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

 

Additionally, once you’re done exporting your file to QBO, run both financial reports from your QBDT and


 

QuickBooks Team

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

Good afternoon, @Mike8383

 

Thanks for reaching back out to the Community and adding some clarification on what steps you've done already to help fix this error code 401. Let me walk you through the steps to get this resolved as soon as possible. 

 

Since you're the error code is persisting, I suggest contacting our Customer Support Team. They'll be able to use a screen share to look further into your account to see what actions need to be taken next. Here's how: 

 

  1. Go to the Help menu. 
  2. Pick the QuickBooks Desktop Help option. 
  3. Click the Contact Us hyperlink. 
  4. Give a brief description of the problem (Error code 401) and hit Let's Talk
  5. Scroll down and select to Get a callback

 

For future reference, here are a few helpful articles for your business: 

 

 

Let me know how the call goes and when you get the data over to your new QuickBooks Online (QBO) account. I want to make sure that you're able to get back to running your business. The Community is always here to help if you need any more assistance. Have a wonderful day! 

Level 15

I'm trying to export my desktop to my online and its giving me an error code 401 unauthorized, can someone help me?

@Mike8383 

Hit f2 key and make sure your Total Targets < 350K. Otherwise, run the Condense Data utility prior to migrating to QBO.

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