Hey there, @kaptonatus.
We appreciate you coming here with your question.
Since you've already restarted your phone, clear cache, and reinstalled the app, I recommend contacting our Customer Support Team for further assistance. Here's how:
- Go to the Help icon in the top right-hand corner.
- Click the Contact Us button.
- Enter your question and hit Let's talk.
- Scroll down and choose to Get a callback.
Please keep us updated on how the call goes. I'll be waiting for your response!