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I'm unable to change the filing (legal) name in QB Online.

I cannot correct the filing name in QB Online.  I have deactivated the e-pay and e-file option as mentioned in earlier posts but i am still unable to update.  I receive a message stating "You cannot change the filing name for this company because you have pending electronic tax payments. For further assistance, please contact customer service."

 

I solved this by deleting the transaction in the bank register and adding it back.

1 Comment
QuickBooks Team

Re: I'm unable to change the filing (legal) name in QB Online.

Hello, kingsway.

 

Thank you for sharing your inputs about resolving this. Other users can find this helpful.

 

Visit us again if you need anything else.