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Connect with and learn from others in the QuickBooks Community.
Join nowYOu need to take the proper steps to request a phone call.
1. Click the Help button in the top right corner.
2. Select Contact Us.
3. Enter Support in the field and choose Let's talk.
4. From here you can select to receive a call back or Chat.
Hi @donna76 , you could follow this steps:
Or you could contact Qbo support team . Comment back, cheers.
Thanks for contacting us today, @donna76,
It's our main priority to ensure all customer concerns are resolved immediately. Can you tell me more about what's going on and how can I help you? We are able to assist general QuickBooks concerns in this forum. You may edit your post or add another response below for the additional details.
However, if your concern is related to your account's billing, ongoing issues, and escalated cases follow-up, you can reach our Live Support through these steps:
Due to the COVID-19 pandemic, we have made changes to our operation hours and our contact options. To reach us on time, our Live Help are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturdays.
I'll be waiting for your response on this, as I want to make sure you're all set. Have a nice day!
I need a phone call! Please.
Thanks for joining us here, Izzie1.
You can always request a callback from our Customer Support Team. Once they received it, they'll contact you as soon as possible. Aside from that, we also have the Chat Support Team. You can reach out to them as well.
Also, I'd like you to check the support hours of QuickBooks Online. Because of the pandemic, there are some adjustments to staffing.
It'd be best if you can leave a detailed comment below so you can further assist you. QuickBooks Community is open 24/7 to assist you.
If you need articles or references, you may visit our QuickBooks Help page.
I'm looking forward to assisting you again. Stay safe and healthy!
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