I need a phone call

YOu need to take the proper steps to request a phone call. 

1. Click the Help button in the top right corner.

2. Select Contact Us.

3. Enter Support in the field and choose Let's talk.

4. From here you can select to receive a call back or Chat.

Hi @donna76 , you could follow this steps: 

1. Select Help (?) at the top right.
2. Select Contact Us to connect with a live support  

Or you could contact Qbo support team . Comment back, cheers.

Thanks for contacting us today, @donna76,

It's our main priority to ensure all customer concerns are resolved immediately. Can you tell me more about what's going on and how can I help you? We are able to assist general QuickBooks concerns in this forum. You may edit your post or add another response below for the additional details.

However, if your concern is related to your account's billing, ongoing issues, and escalated cases follow-up, you can reach our Live Support through these steps:

1. Go to the (?) Help menu and click on Contact Us.
2. Type the keyword Account Management and Billing in the What can we help you with? box.
   
3. On the next screen, scroll down to the Choose a way to connect with us section.
4. Choose Start messaging to initiate a discussion with a live agent or Get a call for callbacks.
   

Due to the COVID-19 pandemic, we have made changes to our operation hours and our contact options. To reach us on time, our Live Help are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM til 3:00 PM on Saturdays.

I'll be waiting for your response on this, as I want to make sure you're all set. Have a nice day!

I need a phone call! Please.

Thanks for joining us here, Izzie1.

You can always request a callback from our Customer Support Team. Once they received it, they'll contact you as soon as possible. Aside from that, we also have the Chat Support Team. You can reach out to them as well. 

1. Go to Help and enter Talk to a human.
2. Enter a short description of your concern.
3. Click I still need a human, then Contact us.

Also, I'd like you to check the support hours of QuickBooks Online. Because of the pandemic, there are some adjustments to staffing.

It'd be best if you can leave a detailed comment below so you can further assist you. QuickBooks Community is open 24/7 to assist you.

If you need articles or references, you may visit our QuickBooks Help page.

I'm looking forward to assisting you again. Stay safe and healthy!