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I can sense the urgency of contacting our QuickBooks Online (QBO) customer care representatives to sort out your concern, Mariofasano. I'm here to facilitate that communication for you.
Before we go any further, is there anything I can do to assist you, whether it involves troubleshooting or managing transactions? Rest assured, I am here to help.
Moreover, here are the directions on how to reach out to our QBO customer care team:
1. Log into your QBO account.
2. Go to the Help (?) icon, then click the Search tab.
3. Type in a brief discussion of your concern, then click Enter on your keyboard.
4. Click the Contact Us tab below.
5. Select either:
- Chat if you prefer messaging.
- Callback if you prefer for us to call you.
Furthermore, the hours of operation for support services differ based on your QuickBooks package. For those using QBO Solopreneur, Simple Start, Essentials, or Plus, assistance is available Monday through Friday from 6 AM to 6 PM PT. Users of the Advance plan, however, can access support 24/7.
Additionally, I'm leaving you with these resources that outline methods to address browser difficulties when visiting Intuit websites: Troubleshooting browser problems.
I am dedicated to supporting you on your journey. If you need further assistance or have any additional questions, please don't hesitate to return to this thread and tag my name.
