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alisonlessard
Level 2

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

 
6 Comments 6
Bryan_M
QuickBooks Team

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

Hey there, Alison. I understand how challenging to see your federal tax return affected by your active vehicles.

 

You're correct that the primary vehicle cannot be inactivated because it's essential for accurate reporting and calculations. Inactivating this could lead to discrepancies in mileage records. 

 

You can, however, consider editing it up or adjusting the existing one instead and changing the primary vehicle. Feel free to visit this article for more information: Set up vehicles and mileage tracking in QuickBooks Online to use with the mobile app.

 

I'll also add this article if you wish to check your past e-filed tax forms in QuickBooks: View your previously filed tax forms and payments.

 

Leave a comment below if you have additional questions about managing your vehicles.

alisonlessard
Level 2

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

Nope, this doesn't answer my question nor does it solve my problem! Again, how do i remove or deactivate ALL vehicles from Quickbooks? I need to make my primary vehicle INACTIVE or delete it altogether - and there doesn't seem to be a way to do this OR a workaround, but there needs to be a solution. I don't want ANY vehicles listed in my Quickbooks at all. Please advise.

alisonlessard
Level 2

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

This still doesn't solve my problem or answer my question. I do not use a vehicle and I need to either delete or inactivate the primary vehicle, which is the only thing that's currently in my vehicle options. I haven't seen ONE correct, helpful response to this anywhere online yet or in any of the forums. I don't want ANY vehicles listed in my Quickbooks at all. Please advise 

ZackE
Moderator

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

Thanks for following up with the Community, alisonlessard.

 

You won't be able to mark your current vehicle as inactive if it's set as the primary. You can assign a different vehicle as your primary first, then make the non-primary vehicle inactive.

 

Here's how:
 

  1. Follow the steps in our Set up vehicles & mileage tracking article to add a new vehicle if you haven't yet.
  2. In the same article, follow the steps to assign your primary vehicle to the current non-primary one.
  3. In your left navigation bar, go to Expenses, then Mileage.
  4. Use the Add trip ▼ drop-down list.
  5. Go to Manage vehicles.
  6. Choose a vehicle you want to make inactive.
  7. Select Vehicle no longer in use. This moves it to your Inactive section in the Manage vehicles pane.

 

If you need to reactivate a vehicle, follow the same steps for inactivating vehicles, then select Activate.

 

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

 

I'll be here to help if there's any additional questions. Have an awesome Thursday!

alisonlessard
Level 2

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

How many times do I need to ask the same question? I already added a second vehicle, made the initial primary one inactive, but now I have a NEW primary vehicle, which I also can't deactivate, leaving me with the same problem. I want NO active vehicles. I need them ALL to be inactive, so how do I do that? Or are you saying it's impossible to resolve this? Is it a bug in the software, because this seems ridiculous. I googled in Turbotax that while doing the federal refund, it's possible to remove the Car & Truck Expenses Worksheet in Tax Tools, so I'm wondering if that's the ONLY way to remedy this? Please advise

Anonymous
Not applicable

I need to make all vehicles inactive, as this is a nightmare every year on my federal tax return, but there's no option to make a primary vehicle inactive, nor to delete

Hello there, Alison.

 

This isn't the kind of experience we want you to have when posting your concern about inactivating vehicles in QuickBooks Online (QBO). I appreciate the significant effort you've exerted in resolving this.

 

My colleagues are correct about the inability to inactivate the primary vehicle set in your QBO. Therefore, there's no way we can inactivate all your vehicles in the file. This is working as designed for accurate reporting and calculations, and to avoid discrepancies in mileage records.

 

Regarding the workaround, you have found using TurboTax, it's best to contact the application's live support to confirm this with them. That way, we can ensure that we're taking the correct path in taking care of your federal refund.

 

While considering your preference in managing your vehicles in the application, I encourage you to send your suggestions to our product development team. Your feedback is vital for shaping features that truly meet user needs:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter a brief description of your product suggestion.
  4. Click Next to submit feedback.

 

Furthermore, you can follow the steps of downloading your trips to keep a copy outside the application. Here's how:

 

  1. Go to the Expenses tab and select the Mileage tab.
  2. Click the Add Trip dropdown and select Download My Trips.
  3. Select a location for your file and Save it.


The Community is always available to help you manage your mileage and any QuickBooks-related transactions, Alison. You can hit the Reply button to start posting them here. Take care!

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