I need to speak with a human. How to I contact someone?

Good morning, @mtnheightsvenue@.

Thanks for reaching out to the Community. I'm happy to lend a hand with connecting to support. 

Please know that you can post any questions or concerns you may have here in the Community. I'd be happy to help you out every step of the way. In the meantime, I've included some steps to connect with support below. 

1. Open the Help menu, then click the Contact us button.  
2. Hit Continue
3. Select either Send a message or Get a callback.

Feel free to tag me in the comments below if there is anything else that I can help you with today. You can always reach out to the Community anytime you need assistance. Take care and have a wonderful day! 

I can’t connect to quickbooks

Hi there, 995.

Welcome to the QuickBooks Community. I have some troubleshooting steps to make sure you can connect to QuickBooks Online. Before that, do you receive a specific error message when trying to connect? I appreciate you providing any additional information so I can give the most accurate details.

In the meantime, I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.

Use these keyboard shortcuts based on the browser you're using.

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.

If the steps above didn't work, use another supported browser as alternatives.

If the issue persists, you can click this article to see additional troubleshooting steps and to view some common sign-in issues: Get help if you can't sign in to your account.

I'm also adding this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

Let me know if you still need a hand in logging in to your QuickBooks company file. I'm here to assist you anytime. Stay safe and be well!