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JJORDAN757
Level 1

i need to talk to someone

need help

1 Comment 1
KimberlyS
QuickBooks Team

i need to talk to someone

You can connect with our expert through QuickBooks Online (QBO), JJORDAN757. I'll walk you through the detailed process so you get the help you need.

 

Beforehand, please know that we can also provide necessary information and resources here in the Community to address any issues you encounter. Hence, can you tell us what specific assistance you need? This allows us to identify the most appropriate fix and workaround.

 

If you still want to talk with our Live Support team, log in to your QBO company to chat with them or request a callback. They'll dig deeper into any errors you encounter to get the most relevant resolution and get you back to business.

 

Here's how:

 

  1. In QBO, select (?) Help.
  2. Proceed to the Search tab, then enter a question or topic from the designated field or open an article
  3. Click Contact Us at the bottom of the Help panel.
  4. Pick the Ask about something else option and provide a short description of your concern to Continue.
  5. Choose Chat with us or Have us call you.

 

Contact Support (QBO).jpg

 

Also, consider following their support hours as you initiate the contact process for convenience.

 

On the other hand, you can review this article anytime you want to modify credit card details used to pay for your subscription, upgrade or downgrade plan, and view billing history: Manage billing, payment, and subscription info.

 

Please utilize the Reply button below if you have questions or clarification when navigating QuickBooks Online in the future. We'll monitor this thread for any updates from you, ensuring we can get back as soon as possible.

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