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Join nowThanks for visiting the Community space, hello175.
To ensure that I can provide you an accurate solution, can you tell me the exact error message you've encountered?
In the meantime, you can try updating your bank account in an incognito window to isolate the issue. In most cases, runtime errors are caused by the accumulated cache and cookies in the browser. These are the shortcuts keys:
If the error is now gone, go back to your regular browser and then clear its cache to delete the stored temporary internet files. You can also use other supported browsers as an alternative.
In addition, you'll want to check that there are no pending tax payments and direct deposits paychecks. This is to ensure your bank account change is successful and the payroll funds are withdrawn from the correct account. You can refer to this article to be guided in doing the process: Change your payment bank account. It also contains the steps on how to enter the test transaction and change your bank account in your accounting preferences.
Lastly, here's a reference that you can browse to help manage and track your payroll transactions in QuickBooks: Run payroll reports.
If I can be of any additional assistance, please don't hesitate to tag me in the comment section.
Hi hello175,
Hope you’re doing great. I wanted to see how everything is going about the issue you've encountered. Were you able to update your payroll bank account? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
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