I need to update the SSN to the number provided by the college textbook. When I try to make the update, it says enter a valid SSN. Anyone else have this issue?

Hi there, Kelly. 

Since your college textbook has provided you with an SSN number, let me route you to the right support team to assist you with updating it. They’ll be able to guide you with your QBO student account and ensure you get the most out of it.

Here's how to get in touch with them:

1. Go to this link: https://www.intuit.com/solutions/education/resources/support/#support
2. Scroll down to the Need help? section.
3. Choose either Call, Email, or Chat to connect with support. 

See screenshot below for clarity:

Alternatively, you can access the Intuit Education Community for additional assistance. There, you’ll find discussions on similar topics, updates on educational products, curriculum information, and other Intuit news. Simply scroll down on the same page and click See what the Intuit Education community is talking about.

If you have any further concern, feel free to reach out. We're here to assist.