cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

I PAY FOR MY 24/7 SUPPORT EVERY YEAR, WHAT HAPPEN TO IT,, WAS CHANGE WITHOUT US KNOWING

I PAY FOR MY 24/7 SUPPORT EVERY YEAR, WHAT HAPPEN TO IT,, WAS CHANGE WITHOUT US KNOWING

2 Comments
QuickBooks Team

Re: I PAY FOR MY 24/7 SUPPORT EVERY YEAR, WHAT HAPPEN TO IT,, WAS CHANGE WITHOUT US KNOWING

Hi, @arnouk.

 

I appreciate your for taking the time posting your concern here in the Community. 

 

As much as I would love to handled this directly, pulling up your account to check the changes on your QuickBooks support plan requires your company information which I'm unable to do in this public forum for security purposes. 

 

In this case, it's best to contact our QuickBooks Desktop Support Team. They have additional tools to pull up your account in a secure environment and provide further information about the changes on your subscription. 

 

Here's how to contact our customer support:

  1. Select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help Panel. 
  3. In order to route you to the correct support expert, we need to know what type of question you have.
  4. Click Continue.
  5. We’ll provide you a few options. You choose which one is best for you. 

Please know that you're always welcome to post if you have any other concerns. The Community will always here to help. Have a good day ahead! 

Anonymous
Not applicable

Re: I PAY FOR MY 24/7 SUPPORT EVERY YEAR, WHAT HAPPEN TO IT,, WAS CHANGE WITHOUT US KNOWING

hi @arnouk ,

Mind to share the issue?

Need to get in touch?

Contact us