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Join nowI am using QB Prem 2020 with latest update.
Every time I recall the same memorized transaction I get the attached popup telling me that a quantity falls below zero. I had selected Yes (don't ask again) before, but QB does not remember it.
This should only happen once for the same transaction.
Let me help you resolve this, Gerdgoebel.
We'll have to ensure the item's quantity is not zero or negative. It may be the reason why you encounter the message. Here's how:
If it's not zero quantity, though, this unexpected behavior can be caused by a corrupted file. Let's run the Verify/Rebuild utility to detect the data damage. Here's how:
However, if it still shows zero, you can use the File Doctor tool to fix company file issues.
You can keep us updated after trying the steps. Get back to this thread if you need more help. Keep safe!
This is not a company file or db issue (I ran the rebuild which came back with 0 errors) but rather that the selection is just not saved.
Hi there, gerdgoebel.
In addition to the Verify/Rebuild utility, let's run the repair tool. This behavior could be due to an issue with your QuickBooks Desktop.
First, update your QuickBooks Desktop to the latest release, then back up your company file. Once done, follow these steps:
If this issue continues, please reach out to our Customer Support Team so they can further check it.
Comment again here if you have more concerns. Wishing you all the best!
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