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charlie23
Level 1

I received a free copy of QuickBooks self employed by using TurboTax. But I already have an existing QuickBooks account. How can I get the free copy applied?

 
1 Comment
RenjolynC
QuickBooks Team

I received a free copy of QuickBooks self employed by using TurboTax. But I already have an existing QuickBooks account. How can I get the free copy applied?

Hello charlie23,

 

We're unable to apply the free copy to your existing QuickBooks Self-Employed. Please take note that both TurboTax and QuickBooks Self-Employed should have the same login credentials.

 

If you have different sign-in information for the existing QuickBooks Self-Employed and TurboTax, then you will have to choose which account you want to use.

 

I've got this article for more information: Send your info to TurboTax if your QuickBooks Self-Employed account is different from your TurboTax ....

 

You can also reach out to our Customer Care Team for further assistance: 

  1. Log in to your QuickBooks Self-Employed. You can click the Assistant option or click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button at the bottom.
  3. Enter your question and click the Continue button.
  4. Select Start a chat or Get a callback.

 

Feel free to reach out to me if you have any additional questions. Thanks.

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