I swear I use to be able to search my invoices. How do I search for all the invoices from a certain customer?

Hi there, bkbostons. When you are unable to search for your invoices, it may be due to a temporary system issue that prevents the page from loading or displaying properly.

Before we proceed, which specific page are you using to search for those invoices from the customer?

In the meantime, we recommend refreshing the page first, as this can help reload all features and ensure they’re available. If refreshing doesn’t work, try logging out of your account and logging back in. This action can reset your session and resolve minor issues.

Alternatively, you can search your invoices through the Invoice List report by going to the Reports section. From the page, you can use the keyboard shortcut CTRL + F to search for the invoice number, amount, or customer name.


 

If you have any additional concerns, please share them with us.

Hi bkbostons,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.