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Big Timber Contractors LLC
Level 1

I tap "insert break" in the app and nothing happens

When the guys were out of range and were not able to clock out for lunch, I would like to add a break in without adding and editing multiple time stamps. The app has this nice feature where you can "insert a break" but it just does nothing for me. I have updated the app.

1 Comment 1
Candice C
QuickBooks Team

I tap "insert break" in the app and nothing happens

Hey, @Big Timber Contractors LLC

 

We appreciate you coming to the Community with your question about inserting breaks. 

 

To clarify, did you update the app after this occurred or before, and were you able to tap this feature before with no issues? 

 

In the meantime, let's do some additional troubleshooting to help narrow down the cause: 

 

  • Sign out and then back into your account on the app
  • Turn your device off and then back on

 

Also, are you using an Android or Apple device? 

 

We want to ensure you get this resolved as soon as possible. I'll be waiting for your response! 

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