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GM24
Level 1

I updated my Mac to Big Sur and now cannot access my QB 2016. I purchased a Dell laptop. How do I get Quickbooks off of my Mac and onto my Dell.

I updated my Mac to Big Sur and now cannot access my QB 2016. I purchased a Dell laptop. How do I get Quickbooks off of my Mac and onto my Dell.

2 Comments 2
ShiellaGraceA
QuickBooks Team

I updated my Mac to Big Sur and now cannot access my QB 2016. I purchased a Dell laptop. How do I get Quickbooks off of my Mac and onto my Dell.

I got you cover, @GM24.

 

You can uninstall the program from your Mac computer and install it on your laptop. Let me walk you through how.

 

Before you uninstall, make sure you create a backup copy of your company file. To uninstall, you can just drag the QuickBooks icon to the trash to uninstall. QuickBooks program is usually put in the Applications folder (/Applications).

 

After you uninstall, download the program on your laptop, please follow the step-by-step instruction in this guide: Install QuickBooks Desktop.

 

Once done, restore your back up company file. Here's how:

 

  1. Open QuickBooks Desktop.
  2. Go to File, then select Open or Restore Company.
  3. Tick Restore a backup copy.
  4. Click Next and follow the steps that'll guide through the rest.

 

If you need help with other tasks in QBDT, you can browse for specific topics here and look for responses that fit your concern.

 

Keep me posted if you still have questions or concerns with opening your file. I'm always here to assist you. Take care and have a great weekend.

Fiat Lux - ASIA
Level 15

I updated my Mac to Big Sur and now cannot access my QB 2016. I purchased a Dell laptop. How do I get Quickbooks off of my Mac and onto my Dell.

@GM24 

1. Install the trial license of QBD Mac 2021 on your Mac to upgrade your QBD 2016 file and convert it to QBD Windows file.

2. Install the trial license of QBD 2021 Pro to open the converted file on your Dell.

3. If everything is OK, purchase the license. You may get a one time license of QBD 2021 Pro for 1 user worth $399 or Premier for 1 user worth $499.

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