Thank you for letting us know, damonkirch.
I understand the importance of delivering invoices on time. I reviewed our system and discovered that there is an issue with undelivered invoices.
Our engineers are investigating the issue to find a long-term solution so that you can continue sending invoices. In the meantime, I suggest contacting our Support Team to ensure that your company will receive updates and are added to the list of users that are affected.
Here's how:
- Log in to your QuickBooks Online company.
- Go to Help (?).
- Select Search tab, then click on Contact Us.
- Enter a brief discussion of your concern and click Continue.
- Choose a way to connect with us:
- Start a chat with a live support.
- Get a callback from the next available support.
You can check out this link for more information in contacting our support: QuickBooks Online Support.
Thank you so much for extending your patience. Have a wonderful day!