Hi veldboer-christi,
We have limited information about third-party apps. I would recommend contacting the app's developer to ask about the connector. You may also reach out to our Support to check this out. They are open on weekdays from 6 AM to 6 PM, PST.
- Click on Help and type in getting script errors when using Power BI.
- Type in need a human and click See examples if prompted.
- Select I still need a human.
- Click Contact Us and choose how you want to contact our Support.
Let me know if you have other questions in mind. Have a good one!