Hello there, joshua. Managing your account details and payment methods promptly ensures your QuickBooks subscription and deposit services remain active without interruption. You can update your billing address or credit card under Subscriptions and billing.
To edit your account info, here’s how:
- Select the Intuit Account icon on the top right.
- Click Manage your Intuit Account.
- Navigate to Sign in & security to update credentials, or Profile to update firm details.
Edit your credit card or payment info:
- Go to Settings and select Subscriptions and billing.
- Select the Billing details tab.
- Select Edit billing information and update your payment info.
- This will launch the Wallet list. From this view, you can:
- Edit the payment method used for QuickBooks Online billing (expiration date, billing address, account holder name)
- Add a new payment to be used for QuickBooks Online billing.
- Switch QuickBooks Online billing to the previously stored payment method.
- After saving your changes, the payment method is displayed on the Billing details tab.
Here’s how to contact live support:
- Sign in to your QuickBooks Online company.
- Click the Help (?) icon in the upper right-hand corner.
- Select the Search tab and enter a brief description of your concern (e.g., "update payment method").
- Click Contact Us.
- Select Callback or Chat to connect with a live agent.
Support options are available Mon-Fri, 5am - 6pm PST.
If you have more questions or need clarification, just let us know. We’re here to help.