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I was scheduled for a call back in 30 minutes, so I left the room and instantly missed the call

I am a student, out of town, attempting to download my student version of QuickBooks onto my laptop. I receive a message stating that my license has expired. Is there a way to tap into my system at home or can you help[ me download QB to this laptop.
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I was scheduled for a call back in 30 minutes, so I left the room and instantly missed the call

Hi there, @wroncali1.


I can help walk you through the detailed steps on how to download QuickBooks Online for students on your laptop. 


Before setting up the desktop application, make sure you have the necessary system requirements. This will ensure the application is compatible with your setup and will help avoid problems when installing it. For detailed information about computer specifications, check this article: QuickBooks App for Windows and Mac: General support.


Once done checking the limitations, you can download the QuickBooks Online students version. 


Here's how: 


  1. Open the email you received from Intuit Verification and select Download
  2. Select Setup_QuickBooks...exe., then click Yes.
  3. Accept the terms and agreements, then hit Next
  4. Follow the on-screen instructions. 

Check out these articles below for more information: 


If you have other questions about downloading the app, I'd suggest calling or visiting the SheerID website. 


Here are the links: 



If you still want to call our Custome Care Team again, you can set another callback in your QBO account. You can check out our support hours and types to address your concern immediately. 


Additionally, the license won’t expire as long as an educator meets Intuit Education eligibility requirements. You can see more details about IEP in this article: Intuit Education Program. Proceed directly to QuickBooks. 


Let me know if you have follow-up questions. I'm always here to help. 

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