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hubbydospecialis
Level 1

Id like someone to call me back about my linked bank account. xxxxxxxxxx. It will not allow me to click request a call back. Thank you.

 
2 Comments 2
ReymondO
QuickBooks Team

Id like someone to call me back about my linked bank account. xxxxxxxxxx. It will not allow me to click request a call back. Thank you.

Good day, @hubbydospecialis.

 

Thanks for bringing this up in the QuickBooks Community. I'll provide you the steps on how to connect with our live agent. This way, they address your banking concerns in QuickBooks. 

 

If the Get a callback button is not clickable, there might be an issue with your browser. To sort this out, let's perform some basic troubleshooting steps. 

 

To start, open your account in a private window. This mode doesn't save your search and log-in histories. This will also help us in isolating the issue. Just press the following keyboard shortcut keys to access:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

Then, request a callback again. If you're able to reach out to them, go back to your regular browser and clear its cache. You can also use another supported browser as an alternative option. This might be a temporary issue with QuickBooks and the current browser you're using. 

 

Additionally, check out our support hours to ensure that we address your concerns on time.

 

Just tag my name in the comment section if you have any other concerns or questions. I'll get back to you as soon as I can. Stay safe.

ReymondO
QuickBooks Team

Id like someone to call me back about my linked bank account. xxxxxxxxxx. It will not allow me to click request a call back. Thank you.

Hi Customer, @hubbydospecialis.

Hope you’re doing great. I wanted to see how everything is going about the link bank account issue you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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