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LuteQ
Level 1

IDP Update Frequency

Everyday that I start my QB Desktop application, I am asked to update Intuit Data Protect.  Is this typical that there are daily updates or do I have a problem with the installation?

1 Comment 1
AlcaeusF
Moderator

IDP Update Frequency

Hello there, @LuteQ.

 

Welcome aboard to the Community. Let me provide some information about setting up scheduled backups in QuickBooks Desktop.

 

We only update Intuit Data Protect with improvements occasionally. You'll know if it's on the latest release if you get the message about the software being up to date (see screenshot below).

 

1.JPG

 

For now, I recommend checking your Windows firewall. The system may be blocking some important updates.

 

Here's how:

 

  1. Press the Windows key on your keyboard, and type Firewall in the search field.
  2. Select Allow an app through Windows Firewall, then Allow another app.
  3. Select Browse and go to Program Files(x86)\Common Files\Intuit\Data Protect.
  4. Select QBIDPservice.exe, then Open.
  5. Select Network types and select the Private checkbox. Select Add.
  6. Repeat steps 4 and 5 for the files IBUenghost.exe and IntuitDataProtect.exe. If you get a message saying the files already exist, you’re all set.

Additionally, I recommend the following resources which contain video tutorials to help a user learn about IDP:

 

I appreciate you for taking the time to visit us here today, and I look forward to your response.

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