Im trying to make some invoices 'Mark as Paid' but it wont let me giving me a popup to say it's an error and a giving different invoice number all I can press is dismiss.

Hi there, basement3productions.

Thank you for bringing this to our attention. I understand the importance of ensuring invoices are marked as paid.

To assist you further, may I know what specific error message pop-up that you encounter after marking the invoice as paid? If possible, a screenshot of the error would help identify the exact cause and provide the best solution.

In the meantime, I recommend accessing QuickBooks using a private or incognito browser. Alternatively, you can try using a different browser. Here are the keyboard shortcuts for opening a private browser:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Shift + ⌘ + N (Safari)

If you have any further concerns, please feel free to reach out. We're here to help.

This is what I get as a pop up. It's not much but I can't seem to by pass it. It's happening to a few items I'm trying to make paid. The 'invoice' number is always different. 

Thanks for following up with that screenshot, basement3productions.

I want to make sure you're able to mark invoices as paid in your QuickBooks Self-Employed account.

Pop-up errors in QuickBooks Self-Employed when marking invoices as paid are often caused by browser cache issues, using outdated browser versions, or pending app updates. Were you able to try the steps to view QuickBooks in a private/incognito window mentioned by my colleague above? If so and you're still running into the error, here are a few other troubleshooting steps you can try:

• Re-record Payment: If the invoice isn't updating to "paid," try navigating to the All Sales tab, finding the payment, and ensuring it is correctly applied to the invoice.
• Check for Software Updates: If using the mobile app, ensure it is updated to the latest version to prevent bugs.
• Check for Inactive Payment Methods: If the error is related to payment types, ensure the method used is not set to inactive in settings. 

Please give this a go and let me know how things look afterward. I'll be here to help if you have any other questions.

when I look at it in a different view like Invoices, ALL, ALL and the search for the name in question... it says a DUE ON date, but then when I look at it via STATUS, it says its paid LOL so I guess that's why it was not working when I asked it to show Mark as Paid because it already was. I guess I just have to look at anything that is not showing paid in the different format. Sorry about that, I guess that is my solution. It's a bit confusing though. thank you for your attention to this matter and for helping.