Hello there, stly999999.
Thanks for dropping by here in QuickBooks Community. I'm here to guide you to the right support so you can get the help you need.
To investigate the issue when importing assets using .CSV into FAM, I encourage you to contact our QuickBooks Desktop Support Team. They have the tools to pull up your account and process troubleshooting steps if needed.
Here's how to contact out phone support:
- Click this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select the version of QuickBooks, click Contact Us.
- Type-in Technical Support on the search bar.
- And click Get the Phone number below.
For future reference, you can check this article on how to use Fixed Asset Manager in QuickBooks Desktop.
You're always welcome to post again if you have any other concerns. We're always here to help you out.
