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Level 4

Importing data from a .QBJ file

I try to import a General Journal Entries .QBJ file which is exported from my old accounting system. However QB crashes. Anybody can provide a fix?

 

https://www.dropbox.com/s/94qeamueikzkvil/xJournalCsv.qbj?dl=1

https://www.dropbox.com/s/94qeamueikzkvil/xJournalCsv.qbj?dl=1

 

TIA

Solved
Best answer 12-20-2018

Accepted Solutions
QuickBooks Team

Re: Importing data from a .QBJ file

Thanks for getting back to me, TIA.

 

You'll encounter a Failed when handling conflicts error when your CSV/QBJ file has account numbers, account names, and account types that differ from the information in QuickBooks. This resulted to the Unrecoverable error. 

 

We have some solutions that you'll need to perform to fix it. Check this article for the detailed steps: Unrecoverable Error: General Troubleshooting Steps.

 

I'm just here if you need more help. 

View solution in original post

5 Comments
QuickBooks Team

Re: Importing data from a .QBJ file

I can provide a fix for you, TIA.

 

This can be a possible damaged program file. We recommend 5 solutions to resolve your concern. Please check this article for the steps: QuickBooks Desktop won't open, has stopped working, or not responding.

 

You can always keep in touch if you need more help from me. I'm just a comment away. 

Level 4

Re: Importing data from a .QBJ file

Dear Kristine,

 

Thanks for your reply.

 

I follow the instruction on your link https://quickbooks.intuit.com/community/Getting-Started/QuickBooks-Desktop-won-t-open-has-stopped-wo... and get some improvement. Some small QBJ files are imported successfully.

 

I don't know if I have done correctly, since I don't find the EntitlementDataStore.ecml file. It seems just guide me to re-install QB. There is no step handling the company file.

 

My QBJ file has over 60,000 records. I just cut it into small ones for testing.

The attached one firstly causes a warning "Failed while handling conflicts".conflicts.gif

After I clicking OK, it shows the error.

 

report.gif

After clicking [Send], it shows  the following message.

terminate.gif

 

After clicking [OK], the QB shuts down.

 

The CSV file before converting to QBJ is as follows.

CSV.gif

 

 

QuickBooks Team

Re: Importing data from a .QBJ file

Thanks for getting back to me, TIA.

 

You'll encounter a Failed when handling conflicts error when your CSV/QBJ file has account numbers, account names, and account types that differ from the information in QuickBooks. This resulted to the Unrecoverable error. 

 

We have some solutions that you'll need to perform to fix it. Check this article for the detailed steps: Unrecoverable Error: General Troubleshooting Steps.

 

I'm just here if you need more help. 

View solution in original post

Level 4

Re: Importing data from a .QBJ file

Dear Kristine,

 

Thanks for your tips. After adding back the account number, QB imports the QBJ file successfully, although occasionally errors shows.

 

Thanks a lot! 

QuickBooks Team

Re: Importing data from a .QBJ file

You're always welcome, TIA.

 

Don't hesitate to come back anytime if ever you have other concerns. Have a great day! 

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