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Level 1

Importing sub account data into QuickBooks Online

Our software has an interface with QuickBooks which allows our customers to transfer their sales and payment data into their QuickBooks company.  Recently we had a customer transition from desktop to online version.  Now they are unable to transfer sales data into their sub accounts.  We are using the parent:child format, which always worked fine in the desktop version.  In the online version, we get a message that the account doesn’t exist.  The accounts are definitely set up in QB Online as sub accounts. Any ideas?

1 Comment
Highlighted
Level 1

Importing sub account data into QuickBooks Online

We just figured this out.  You don't have to use the parent:child format.  Instead you just enter "child" & QB Online figures out that it's a sub account & posts it correctly.

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