This is caused by the vendor profile and the employee profile having the same information for the first/last name, and email, Justin.
To fix this issue, you can follow the steps below:
- Modify the name in the Employee profile in QuickBooks to something unique that differs from the vendor’s name in QuickBooks Time.
- Terminate the employee so that it'll no longer appear on your active payroll list. This prevents sending the profile to QuickBooks Time.
Once done, you can then import new information by selecting the QuickBooks dropdown menu in the upper right-hand corner of QuickBooks Time.

From there, all the changes you've made from QuickBooks Online will automatically sync to your QuickBooks Time.
Additionally, I'll share this article in case you want to learn how to add and manage your team members for QuickBooks Time and QuickBooks Online: Add and manage team members for QuickBooks Time.
Lastly, you can check this page if you also want to track and manage your team members' timesheets in QuickBooks: Track and manage QuickBooks Time in QuickBooks Online.
Feel free to reach out to us with whatever questions you may have about managing QuickBooks Time. We're here to support you every step of the way.