After adding an item in inventory I try to do an invoice, system says the item is not inventory though i can pick it up from the invoice's item add column. it then asks to add and after doing so still does not recognize the item.
Thanks for posting in the Community. I'm here to help the fix issue you're having when adding an inventory item in QuickBooks Desktop (QBDT) Enterprise.
I tried on my end, but I wasn't able to get the same message that you're receiving. I also check if there's an ongoing issue about this, but there isn't currently one. To isolate this, let's check the item type to see if it's set up as an Inventory Part. This can be done by going to the Inventory menu at the top, then double-click the name of that specific inventory item.
If it's correct and you're still having the same result, let's run the QuickBooks built-in diagnostic and repair tools called rebuild and verify data utilities. These tools comb through, repair, and notify you of data damage within the file. Here's how:
1. Go to File at the upper left, then pick Utilities and Rebuild Data on the drop-down. 2. Choose OK. Follow the prompts to save a backup. 3. Click OK when you see Rebuild has completed. 4. Now, go back to File, then Utilities and select Verify Data this time.
If the Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors. Choose Close, then perform the steps below: