Thanks for visiting the Community, @aman1. When your customer pays you, your books will auto-update and your funds should be deposited into your bank account automatically.
If this deposit isn't processed through QB payments, you'll need to need to do a Bank Deposit so it will be deposited to the correct account. Here's how:
- Go to the + New icon at the left pane.
- Hit Bank deposit under Others column.
- On the Account drop-down, select the bank account you wish to deposit the payments.
- In the Received from section, select the invoices by putting a checkmark on the box.
- Click Save and close.
This will clear out the undeposited funds and marked the invoice as deposited. See article: Bank Deposits. It helps you learn about how to combine multiple transactions into a single record.
If you're unsure whether this deposit is processed through the QB payments, you'll need to contact our QuickBooks Payments team to confirm the deposit and help you locate what payments are included with it.
For future reference, here's an article that can help you get in the right direction: QuickBooks Payments or Online support - who should I contact for help?.
Know that we're always delighted to help in any way we can if you have more questions. Stay safe.
