We have recently moved from desk top to online so please can someone help me?
We hire out rooms, so raise an invoices to a customer called 'hall hire' and then allocate it a booking reference number to the booking. I have lots of invoices raised in this way before going to the online version but because of Covid-19 these hires have been cancelled and the deposit money returned.
Which way is best to get rid of these invoices? I have given the customers their money back but our bank account is not linked.
As an example I have an invoice raised to customer 'Hall hire' for £630, customer paid £100 leaving a balance of £530 but now that booking is unable to go ahead so I have given them the £100 back. I need to record the £100 refund and get rid of the whole invoice.