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mbravo1
Level 1

Invoices cannot be saved or sent, which is new as of last night. Says something went wrong, try refreshing the page. Then it doesn't save.

 
1 Comment 1
Jovelyn_M
QuickBooks Team

Invoices cannot be saved or sent, which is new as of last night. Says something went wrong, try refreshing the page. Then it doesn't save.

Let’s go through some troubleshooting steps to help you save or send your invoices successfully, Mbravo1.

 

First, we can clear your browser's cache to eliminate outdated files and help refresh the system to rule out any browser-related issues.

 

Additionally, make sure you're using a supported browser for optimal compatibility with QuickBooks.

 

If the issue persists, we recommend reaching out to our Live support Team. They can investigate the issue in real-time and provide direct assistance with saving or sending your invoices.

 

Feel free to reply to this thread if you need further help.

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