Invoices - Unbold Product/Service, Increase Memo Field Font Size

Hi there, @SMB1.

I'm glad you've reached out to us. Allow me to help and guide you on how to customize invoice in QuickBooks Online (QBO). 

Currently, there isn't an option to unbold the Product name and Service name when printing an Invoice. However, you can create a custom invoice template and import it to QBO. 

You can check this article for the detailed steps: How to import custom invoices.

I also encourage you to send feedback directly to our product developers for consideration in the future update. 

Here's how to send feedback: 

1. Click the Gear Icon.
2. Select Feedback.
3. Click Next, and choose Feedback under Category option.
4. Select Save.

Now, to adjust the font size of your invoice, let me walk you through the process: 

1. Click the Gear Icon.
2. Under Your Company options, go to Custom Form Style.
3. On the New Style drop-down arrow, select Invoice.
4. Select Design.
5. Choose Select a different font.
6. Right there, you can select font and size for your Invoice. 
7. Click Done to apply the changes. 

For additional reference, you can check this article to learn more about how to customize invoices, estimates, and sales receipts.

If you need further assistance with the steps, you can contact our QuickBooks Online Support Team through this link: Get help with QuickBooks Online.

Please know that I'm just a post away if you have any other concerns about Customizing Invoice in QBO. I'm always here to help. 

Thank you, JanyRoseB. Unfortunately, this did not work. The "memo" area does not show up on the edit screen, but is an option to include on invoices. This is where we thank our customers for their business, and the default is SUPER tiny. Like 6-8 point. 

Hey @SMB1,

Let’s go to your Custom Form Styles and edit your master form type.

If you don’t see the option to edit the font on your memo, you can enter your message to your customer using the Message to customer on field. Here’s how:

1. Click on the Gear icon, choose Custom Form Styles.
2. Choose the master form type.
3. Under the content tab, click on the bottom part of the sample form.
4. Under Message to customer on drop-down, choose Invoices and other sales forms.
5. Enter your message on the empty box below, and change the font on the right side.
6. Click on Done.

Feel free to read this article for more information: How to Customize Invoices, Estimates, and Sales Receipts?

Let me know if you have any other concerns.