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marci8
Level 1

Is anyone having trouble getting their bank feeds from wells fargo bank? I am getting error 324

 
3 Comments 3
Kevin_C
QuickBooks Team

Is anyone having trouble getting their bank feeds from wells fargo bank? I am getting error 324

Glad to see you here in the Community,@marci8. I'd like to provide some information about bank error 324 in QuickBooks Online (QBO).

 

We understand the inconvenience of not having this function as expected. That said,  I'm here to make sure this is resolved as quickly as possible.

 

At this time, we have an open investigation (INV-65301) for this exact issue you stated above.

 

Please contact QuickBooks Online Support so that you’ll be added to the list of affected users and be notified via email of any updates. This is to assure you that you're up to date with the progress of the investigation. 

 

If you happen to encounter specific bank errors, follow the links listed in the Step 4 of this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

I'll be right here to keep helping if you need additional assistance in fixing banking error 324 in QBO. Take good care and have a great day!

marci8
Level 1

Is anyone having trouble getting their bank feeds from wells fargo bank? I am getting error 324

Hi Kevin,

The wells fargo bank direct link is still not working. Error 324. I disconnected and reconnected ta few times and get the same error

JamaicaA
QuickBooks Team

Is anyone having trouble getting their bank feeds from wells fargo bank? I am getting error 324

This is not the service I want you to experience, @marci8. No worries, I'm here to help you get your Wells Fargo bank feeds seamlessly. 

 

I recognize the importance and urgency of getting this issue resolved. That's why I'd like to inform you that the investigation mentioned by my colleague above is still ongoing. Also, our engineering team is already

working on a solution to the error that you're getting. 

 

I also recommend reaching out to our QuickBooks Online Support so you'll be added as one of the affected users. This includes the support hours, so you'll know when agents are available. Once any updates are available, rest assured you'll be notified. 

 

For more information about banking error 324, you can click here. This includes the steps you can perform to fix the issue. 

 

You'll want to consider manually uploading your transactions to QuickBooks Online. That said, you'll need to format them into CSV files in Excel. Then, categorize and match them.

 

Your patience and understanding in this situation are much appreciated. Please let me know if you have other banking concerns by adding a comment below. It'll be my pleasure to help you. 
 

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