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HC2
Level 2

Is it possible to separate a sub customer account from a parent account?

I have a client who has sub  customer account and would like to separate from the parent account. The payments received against the sub customer invoices have been paid from the parent account so they receive an error message saying this can't be done. Is there a work around?

 

1 Comment 1
IamjuViel
QuickBooks Team

Is it possible to separate a sub customer account from a parent account?

Hello, @HC2.

 

You can always change the account used in paying an invoice. Let me guide you how to do it.

  1. Open the sub-customer invoice.
  2. Click the Receive Payment button below the amount of the invoice.
  3. From the Deposit To field, choose the sub-customer account.
  4. Review the payment details.
  5. Click the Save and Close button.

Get back to us here if you have other questions. I'm always here to help,

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