Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
Showing results for 
Search instead for 
Did you mean: 
Level 1

Is it possible to separate a sub customer account from a parent account?

I have a client who has sub  customer account and would like to separate from the parent account. The payments received against the sub customer invoices have been paid from the parent account so they receive an error message saying this can't be done. Is there a work around?


1 Comment
QuickBooks Team

Is it possible to separate a sub customer account from a parent account?

Hello, @HC2.


You can always change the account used in paying an invoice. Let me guide you how to do it.

  1. Open the sub-customer invoice.
  2. Click the Receive Payment button below the amount of the invoice.
  3. From the Deposit To field, choose the sub-customer account.
  4. Review the payment details.
  5. Click the Save and Close button.

Get back to us here if you have other questions. I'm always here to help,

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us