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neongod
Level 1
posted
‎January 04, 2023 04:34 AM
last updated ‎February 22, 2026 10:25 PM

Is it possible to upgrade and still retain the 3 month discount?

We have determined that we need a feature (custom fields) that is not included in our current plan. We would like to upgrade to a plan that includes this feature, but the system indicates that we would lose our 3 month discount if we do so. Is it possible to apply the discount to the upgraded plan as well?

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2 Comments 2
ChristineJoieR
QuickBooks Team
QuickBooks Team
‎January 04, 2023 07:07 AM

Is it possible to upgrade and still retain the 3 month discount?

Hi there, @neongod.

 

I can see you need the custom field function in QuickBooks Online. I'm here to share details about upgrading your subscription while you're under the discounted plan.

 

We can no longer apply the discount if you upgrade or downgrade your account in QuickBooks Online. However, QuickBooks offers other discounted plans for our customers. Check out this page to see promos: Choose a QuickBooks plan.

 

I'm also adding this article to give insight into what will happen after canceling your subscription: Cancel your QuickBooks Online subscription or trial. It also provides steps to withdraw your account. 

 

Furthermore, you can refer to this page if you're ready to upgrade or downgrade your subscription to QuickBooks Online. It also includes information on how to revert to your previous account.

 

We are open 24/7, @neongod. You can always post your concerns here in the Community forum. Keep safe.

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Fiat Lux - ASIA
Level 15
‎January 04, 2023 07:32 AM

Is it possible to upgrade and still retain the 3 month discount?

@neongod 

You can signup for a new account with the same email address and get 30% off for 6 months. But you must spend time to migrate data from the old account.

https:// quickbooks.grsm.io/us-promo

 

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