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ycjjones
Level 1

Is quickbooks help with a human open on the weekends?

 
1 Comment 1
LieraMarie_A
QuickBooks Team

Is quickbooks help with a human open on the weekends?

I've got just the information you're looking for regarding our support schedule, @ycjjones.

 

The availability of support depends on which type of subscription you're using. If you have the Plus, Essentials, or Simple Start version, the call support is available from Monday through Friday, 6:00 AM to 6:00 PM, and Saturday, 6:00 AM to 3:00 PM. If you have the QBO Advanced version, we're available anytime and any day. 
 

Here's how:

  1. Here's how:

  2. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  3. Select Talk to a Human.
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  4. Enter a short description of your concern and press Enter.
  5. Click I still need a human.
  6. Select Contact Us to connect with our live support.
  7. Choose Send a message or Get a callback.
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These instructions are also available from our guide on contacting QuickBooks Online Payroll support for your convenience.

 

I would also love to assist you from here. I can assure you that I'm as human as they come, and I'm here to help you resolve your issue. Simply click the Reply button below, it would be my pleasure to help. Thanks for coming in the Community. Have a great day.

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