Is there no one available for a live call?

There is, scgriffis-Gmail-.  I'm here to ensure you'll get the help you need via the Get a callback option.

Though aside from phone support, you can also share your concern with us, and we'll help you out.

Since we’ve improved the process of reaching out to our QuickBooks Support Team, you can reach one of our agents by going to the Help menu.

Here's how:

1. Go to the Help menu.
2. Select Talk to a human.
3. Type in your concern in the Type something field.
4. Click the send icon.
5. Choose I still need a human.
6. Click Contact Us.
7. Select the Get a callback button.
8. Enter the necessary details, then click Confirm call.

Additionally, I encourage checking our Help articles page to learn some tips and tricks in managing your QuickBooks Online account. From there, you can read articles that can guide you through the steps by steps process. 

Keep us updated on how it goes by clicking the Reply button. This way, we'll be able to help if you have other concerns.

Thanks for the update and quick reply. I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.

Thanks for the update and quick reply. I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.