Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowI have QB desktop for Mac 2016 and running on a server. I am in single user admin mode. I am trying to print 1099's and after setting the information up and verifying in the 1099 summary, when I go to file> print forms> the 1099/1096 option is greyed out. I can't access the wizard to continue. Any ideas??
Printing your 1099 form is my priority, @karen4cg.
I want to make sure you're able to use the product to it's full capacity. Let me help share some information on how you can print and send your 1099 forms as it was before.
Here are the possible reasons your print 1099 form is grayed out:
I’d recommend revisiting your Preferences to see how printing 1099 forms is set up. Here’s how:
If the issue persists, I’d recommend reaching out to our Technical Support Team. A specialist will be able to access your account in a secured environment and further assist you via remote access.
Here's how to contact us:
Keep me posted on how things work on your end. I’m always here to help you print your 1099 forms and tax forms.
Try quitting QuickBooks and then starting it again. Be sure your company file is open.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.