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Join nowHey all. I'm trying to reimport a vendor's list after deleting all 1,975 items in their catalog all at once. I think I messed up our POS by doing that. All the vendor's items seemed to have deleted, but, when I reimport, only a certain amount come back as new items and the remainder are "updated", but the "updated" ones cannot be found. Today my final screen showed 444 new items and 1,531 existing items were "updated". If I search the vendor name, only the 444 come up. The remaining 1,531 are unable to be found in the system. If anyone has any ideas as to what I can do, please let me know!
Solved! Go to Solution.
Hi LeElla C!
Welcome to QuickBooks Community. I'm here to help you in re-importing your data to QuickBooks Desktop Point of Sale.
You can create and restore a backup file in QuickBooks Desktop Point of Sale. If you have created one, follow these steps to restore it. This way, you don't need to re-import those thousands of lists.
Check this link for your reference: Create or restore backup files in QuickBooks Desktop Point of Sale.
Also, before you import a massive list of data, make sure that your QuickBooks Desktop Point of Sale is updated to prevent issues.
QuickBooks Desktop Point of Sale requires you to use the default templates when using Excel. Make sure that there are no empty fields and no special characters. Review this article on how to properly import them as well as the template you can use: QuickBooks Desktop Point of Sale: Import and Export overview.
Lastly, I added this link if you need to set up customer rewards: Manage Point of Sale Customer Rewards.
Leave a comment below if you need more assistance in setting up your POS file. Take care!
Hi LeElla C!
Welcome to QuickBooks Community. I'm here to help you in re-importing your data to QuickBooks Desktop Point of Sale.
You can create and restore a backup file in QuickBooks Desktop Point of Sale. If you have created one, follow these steps to restore it. This way, you don't need to re-import those thousands of lists.
Check this link for your reference: Create or restore backup files in QuickBooks Desktop Point of Sale.
Also, before you import a massive list of data, make sure that your QuickBooks Desktop Point of Sale is updated to prevent issues.
QuickBooks Desktop Point of Sale requires you to use the default templates when using Excel. Make sure that there are no empty fields and no special characters. Review this article on how to properly import them as well as the template you can use: QuickBooks Desktop Point of Sale: Import and Export overview.
Lastly, I added this link if you need to set up customer rewards: Manage Point of Sale Customer Rewards.
Leave a comment below if you need more assistance in setting up your POS file. Take care!
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