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Experienced Member

Item list question

When I change an item price in a transaction like a purchase order, the price automatically changes in my item list, WHICH I DO NOT WANT!  How can I prevent this?  

Solved
Best answer 06-21-2019

Accepted Solutions
QuickBooks Team

Re: Item list question

Hi @Donna in Mystic,

 

I personally understand how you feel when you're unable to finish your task as soon as possible. This time, let's try another way of preventing your transactions from changing your item's cost or price rate.

 

First off, let's enable your pop-up messages so QuickBooks won't change your item's cost or price rate when creating your future transactions.

 

To start with:

  1. Go to Edit.
  2. Select Preferences.
  3. Choose General.
  4. Under the My Preferences tab, select Bring back all one time messages.
  5. Click OK.

This way, a pop-up message will show up every time you're changing the cost or price rate of your items when creating your transactions. From there, you'll have to select No so no cost or price rate of your items will change.

 

In addition, I've included a couple of screenshots for your visual reference.

 

Capture15.PNG Capture16.PNG

 

As always, you can visit our Help Articles page for QuickBooks Desktop if in case you need to learn some "How do I" steps.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

7 Comments
QuickBooks Team

Re: Item list question

Hello there, Donna in Mystic.

 

I'm here to help manage Item list prices in QuickBooks Desktop.

 

When attempting to change an item price from a Purchase Order, a pop-up message will appear and you'll be ask if you want to update the item record with the new cost.

 

If this happens, you'll just need to fill in the radio button for No, then click OK. Doing this will prevent a change in the price on your Item list.

 

 

I've got an article in case you'd like to know more about adding, modifying and deleting items in QuickBooks Desktop: Add, edit, and delete items.

 

Please know that you can always get back to me if you have other questions on managing items in QuickBooks Desktop. It's always my pleasure to help.

Experienced Member

Re: Item list question

I do not get the pop-up message - it just changes the price in the item list.

Please help!

Donna

Experienced Member

Re: Item list question

I do not get the pop-up message - it just changes the price on the item list.

Help!

Donna

Moderator

Re: Item list question

Hi, @Donna in Mystic.

 

I appreciate you getting back on this thread regarding the price change on your item list. Let me help get this sorted out so you can prevent this from happening in your future transactions.

 

Are you using the QuickBooks Enterprise edition? If so, it's possible, that you've set the items to automatically update item cost and sales price in the Preference settings. If this is the case, you won't be receiving any warning prompt when updating the rate on your purchase order. This will also change the original cost and sales price you've set up for this item.

 

Let me show you how we can fix this:

 

  1. Go to Edit menu and click Preferences.
  2. Select the Items & Inventory on the left side panel.
  3. Choose the Company Preferences folder.
  4. Click the Automatic Cost & Price Updates tab at the bottom.
  5. Select Ask about updating item cost and Ask about updating sales price under For Non-Assembly Items.
  6. Click OK twice when done.

 

 

 

This will ensure you get the pop-up message when changing the rates on your purchase order.

 

Since the item price was already changed from the purchase order created, you will have to update the item to its original price. You can follow the steps in the article provided by my colleague @Charies_M.

 

That should do it. If you have other questions about the automatic price update, do let me know. I'm always here to help.

Experienced Member

Re: Item list question

Thank you for your response.

I am not using QuickBooks Enterprise, I am using QuickBooks Pro 2019, but still tried to follow your instructions, with no success as there is no "Automatic Cost & Price Updates" on the company screen.   Frustrated again......................................

 

QuickBooks Team

Re: Item list question

Hi @Donna in Mystic,

 

I personally understand how you feel when you're unable to finish your task as soon as possible. This time, let's try another way of preventing your transactions from changing your item's cost or price rate.

 

First off, let's enable your pop-up messages so QuickBooks won't change your item's cost or price rate when creating your future transactions.

 

To start with:

  1. Go to Edit.
  2. Select Preferences.
  3. Choose General.
  4. Under the My Preferences tab, select Bring back all one time messages.
  5. Click OK.

This way, a pop-up message will show up every time you're changing the cost or price rate of your items when creating your transactions. From there, you'll have to select No so no cost or price rate of your items will change.

 

In addition, I've included a couple of screenshots for your visual reference.

 

Capture15.PNG Capture16.PNG

 

As always, you can visit our Help Articles page for QuickBooks Desktop if in case you need to learn some "How do I" steps.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

Experienced Member

Re: Item list question

Thank you so much!!  Finally fixed.

Donna